Legal Notice

This notice sets out who operates this website, how to reach us, and the legal basis on which we sell. It is provided so that you know exactly who you are dealing with before you buy.

Who operates this store

This website and store are operated by:

Verre Skincare
A trading name of [INSERT YOUR FULL LEGAL NAME], sole proprietor
[INSERT BUSINESS ADDRESS]
United States

Verre Skincare is a sole proprietorship. It is not a corporation or limited liability company, and it has no separate legal personality from its owner.

Contact

Email: contact@verreskincare.com
Phone: +1 415 971 7395

Email is the fastest way to reach us and a person reads every message. We reply within 2 business days.

What we sell, and what we are not

We sell cosmetic products. We are a retailer, not a manufacturer — we source finished formulations from third-party manufacturers and sell them under the Verre name. We do not operate a laboratory and we do not formulate our own products.

Our products are cosmetics, not medicines or medical devices. They are not intended to diagnose, treat, cure or prevent any disease or condition. Nothing on this website is medical advice.

Where we do not hold complete formulation information from a manufacturer, we say so on the relevant product page rather than estimating. Please read those disclosures before purchasing.

Sunscreen

We do not currently sell any product as a sunscreen. In the United States, sunscreen is regulated as an over-the-counter drug requiring a Drug Facts panel and a laboratory-determined SPF value. We will not list a sun protection product until we hold that documentation.

Your rights as a consumer

Nothing in this notice, our Terms of Service, or any other policy on this site limits or excludes any right you have under the mandatory consumer protection law of the country in which you live. Where our policies and your statutory rights differ, your statutory rights prevail.

Our Returns & Refunds policy gives you 30 days from delivery to request a full refund, with no requirement to return the product. In most jurisdictions this is more generous than the statutory minimum, and it is offered in addition to your legal rights, not in place of them.

Complaints

If something has gone wrong, email contact@verreskincare.com with your order number and we will deal with it directly. We would much rather resolve a complaint ourselves than have you go through your bank or a regulator, and we will not make the process difficult.

Product safety reports

If you experience an adverse reaction to any product bought from us, please tell us at contact@verreskincare.com, including the product, the batch if visible on the packaging, and a description of the reaction. We take these seriously, we pass them to the manufacturer, and we will refund you regardless of when you bought the product.

Content on this site

Product photographs are supplied by our manufacturers. Text on this site is written by us. We do not publish customer reviews or testimonials that we have not received from verified customers, and we do not commission, incentivise or generate reviews.

Governing law

Sales made through this store are governed by the law of the jurisdiction in which Verre Skincare is established, as set out in our Terms of Service, subject always to the mandatory consumer protection law of your country of residence.